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    FAQs

    How long does it take you to remove my car?

    Typically, it takes us anywhere from 20 minutes to 40 minutes to remove the car depending on where the car is parked. We request sellers to park their car in an easily accessible area to speed up the process. But, if the car is parked in an underground garage or other such confined spaces, it makes our job difficult and can take a little longer.

    What documents do I have to provide?

    We request all sellers to provide us with the following documents: proof of vehicle ownership, a copy of their driver’s license, the car keys and registration papers.

    Do I have to pay for the car removal?

    Absolutely not. One of the great benefits of selling your car to us is that we offer FREE Car Removals. Wherever you’re located in Melbourne, you can call us to book your free car removal and we’ll come to you to collect the car. We service Melbourne wide with same day car removals.

    What is the payment method?

    Since the Victorian government banned cash for scrap payments, we now pay via EFTS or by cheque. Payment will be made instantly without delay.

    Do I have to bring the car over to you for inspection?

    Nope. We are committed to making it easy and effortless for you to sell your car. So, keeping with that goal, we provide instant car valuations over the phone. Simply call us on 0426 391 488 and provide us details of your vehicle. We will then provide you with a Free Cash for Cars Quote based on the details shared.

    Can I pick the date and time for the car removal?

    Of course. We want you to have a hassle-free experience when dealing with us. So, we leave it up to you to choose the date and time for the car collection. Our team will be there on time to pick up and tow away the vehicle.

    Do I need to have the car professionally cleaned?

    No. We buy cars as they are. So, whatever damage, dust or grime that’s on the car doesn’t matter. We don’t want you to waste your time or money trying to get the car cleaned and polished. All we ask from you is to remove all your personal belongings from the vehicle before our arrival.

    What paperwork do I have to complete?

    We offer free assistance with paperwork. We’ve been in the business for many years, so we know all the paperwork that needs to be done and can help you out with it.

    Are there any make or condition of car that you do not accept?

    We don’t buy cars that are stolen or burnt. Apart from that, we don’t discriminate when it comes to the make, model or condition of the vehicle. We regularly buy cars of all different makes such as Toyota, Hyundai, Honda, Ford, Kia, Isuzu, Chevrolet, Volkswagen, Volvo, Renault, Mazda, Holden, Skoda, Lexus, Mitsubishi and more.

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